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Service Writer

Truth Powersports & Equipment
Job Description
Position:
Service Writer
 
Roles:
  1. Quick-check diagnostics:
    1. Powersports: ATVs, UTVs, Off-road, Street
    2. Power equipment (gas and electric powered): Chainsaws, trimmers, brushcutters, blowers, push mowers, riding mowers, generators, etc.
  2. Documentation:
    1. Check customers in
    2. Input or update unit information
    3. Create quotes and estimates for customer approval
    4. Update communication logs
  3. Safety & Organization:
    1. Unload units
      1. Requires forklift certification
    2. Tag units and keys
    3. Park units in proper location
    4. Manage unit security
  4. Communication:
    1. Call customers for approval of services and completion of work
    2. Educate customers on recommended services
    3. Summarize/Clarify tech findings, maintenances, and repairs to customer
    4. Sell services
 
Requirements:
  • Must be 18 years or older
  • Must have reliable transportation
  • Must be able to work on Tuesday - Saturday 8:30AM-4:30PM
  • Must have legible handwriting
  • Must be able to type on a company provided phone, tablet, and computer
  • Must be able to follow multi-step directions
 
Benefits:
  • Paid time off
  • Tools provided
  • Forklift certification available
  • Small engine certification available: Briggs & Stratton, Echo, Honda, Kohler
  • In-house discounts
  • Property use for personal needs
  • Great work culture
  • Clean working environment
  • Opportunities for growth and promotion within the company
 
Pay:
$15-$18/hour
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